CONFESSIO · LEGAL & SUPPORT
Support
Need help with Confessio? Email info@realpark.app. We usually reply in Slovak or English. Please include your device model, OS version, app version, and a short description—but never include sins or confession notes.
Your data and privacy
Preparation data is stored locally. You can remove entries or clear history inside the app. Removing the app may remove local data; device backups are controlled by Apple or Google. Realpark cannot recover a confession list that never left your device.
A purchase is missing
Confirm that you are signed in to the same Apple ID or Google account used for purchase, then use Restore Purchases in the app. Consumable products cannot normally be restored. If a charge is visible but access is still missing, send us the store, product, purchase date, and order reference—never payment-card details.
Manage or cancel a subscription
Subscriptions are managed by the store, not by deleting Confessio. Use Apple’s subscription settings or Google Play subscription settings.
Biometric lock or reminders
Biometric lock requires Face ID, Touch ID, or Android biometrics to be configured and permitted for Confessio in system settings. For reminders, check notification permission, battery-saving restrictions, and the date and time settings on your device.
Contact details
Realpark, s.r.o., Pionierska 24, 080 05 Prešov, Slovakia, Company ID 47 364 378. Support and privacy email: info@realpark.app.